Reference

Understand Your Rights on siti88

These legal terms govern every account, transaction and access point on siti88 — from how you fund your wallet via Touch 'n Go eWallet or Boost, to how we store and protect your account data.

Jurisdiction-dependent accessAccount data protectionFair account termsLocal payment rules: Touch 'n Go eWallet, Boost, GrabPayRight to request data changes

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HOW WE HANDLE YOUR DATA

Account Security and Data Handling on siti88

We take the handling of your account information seriously — from how your identity is verified during registration to how long we retain records of your GrabPay or FPX transactions. Each step in the account lifecycle, opening, funding, playing, withdrawing, is subject to a clear data handling protocol. Here is what that looks like in practice.

Account Verification

Identity verification is completed during account setup. We collect the minimum required documents under applicable rules and do not share them with third parties outside of legal obligations.

Cookie and Session Data

We use cookies to keep your session active and to remember account preferences. You can manage cookie settings from your browser, though disabling them may affect how certain account features function.

Transaction Record Retention

Deposit and withdrawal records, including those made via Touch 'n Go eWallet and Boost, are retained for the period required under applicable rules. You may request a copy of your records at any time.

Data Change Requests

To update or correct personal information held on your account, contact support via live chat or email. We will process verified requests within the timeframe set by applicable local rules.

How Our Legal Terms Apply to Your Account

siti88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

siti88 operates under terms that are shaped by the laws of the jurisdiction in which access is permitted. Your account, including the wallet balance linked to deposits made via Touch 'n Go eWallet, GrabPay, Boost, DuitNow or FPX, is subject to these terms at all times.

1
You must be of eligible age under applicable local law to hold an account — we do not determine that threshold ourselves; local law does. Any dispute regarding account access, fund movement or transaction records should first be raised through our support channel, with supporting documentation.
2
We retain transaction logs and account activity records as required by applicable rules; you may request a summary of records held on your account at any time by contacting us directly. Changes to these legal terms will be communicated via the platform, and continued use of
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the account after a posted update constitutes acceptance. If you do not agree with an update, you should cease use and contact support to formally close your account. Players in Ipoh and elsewhere in Malaysia access the platform under the same conditions — location within Malaysia
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does not alter the legal terms that apply.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT LEGAL SUPPORT

Reach Us on Legal or Account Matters

If you have a question about these legal terms, need to dispute a transaction, or want to request changes to your account data, our support team handles these through the channels below. For account-specific legal queries, raise a ticket and include your account reference number so we can respond with the correct documentation.

Team online

Live Chat

Open live chat from your account dashboard. Available for active account holders with a verified email address and completed account setup.

Email Support

Send your legal query or data request to our support email. Include your account ID, the nature of the request and any relevant transaction reference.

Account Help Centre

Access the help section directly from your logged-in account. Filter by Legal or Account to locate policy articles and submission forms for formal requests.

Common Questions About Our Legal Terms

These are the questions we receive most often about our legal terms, your account rights and how we handle data on siti88. If your question is not covered here, reach out through live chat or email and we will point you to the relevant policy section.

Access depends on local law and is available where local law permits. It is your responsibility to confirm that your use of the platform complies with the laws applicable in your location.

Contact support via live chat or email with your account ID and a data request. We will provide a summary of records held, including transaction history from Touch 'n Go eWallet, Boost or GrabPay deposits.

Yes. Raise a verified correction request through email or live chat. Include your account reference and the specific field you need updated. We process confirmed requests in line with applicable rules.

Transaction records and identity documents are retained for the legally required period after account closure. You may request confirmation of what is held and for how long by contacting support.

Raise the dispute via live chat or email. Include the transaction reference number, the payment method used — such as FPX or DuitNow — and a description of the issue. We will review the relevant records.

Updates are posted on the platform before they take effect. Continued account use after the posted date means you accept the revised terms. If you disagree, contact support to discuss closing your account.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ InfoAbout Us

Understand Your Rights on siti88

Account Security and Data Handling on siti88

Account Verification

Cookie and Session Data

Transaction Record Retention

Data Change Requests

Reach Us on Legal or Account Matters

Live Chat

Email Support

Account Help Centre

Common Questions About Our Legal Terms

01 Is access to siti88 legal in Malaysia?

02 How do I find out what data siti88 holds on my account?

03 Can I request that my personal data be corrected?

04 What happens to my account data if I close my account?

05 Who do I contact if I have a dispute about a transaction?

06 How will I know if the legal terms change?

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